Contact Us

To enroll in eStatement Via Email, please login or register to RCBC Bankard ONLINE at https://online.rcbcbankard.com.

Upon login, go to eStatement Enrollment and enter the Card Number that you wish to enroll in eStatement Via Email.

You are allowed to reset your own password. Please go to https://online.rcbcbankard.com and click “Forgot Password”. Input your Username and OTP.

A temporary password will be sent to your registered email address. Login using your temporary password and set your new password.

Your Cash Advance PIN will be sent to you six (6) months after the card issuance date.

If you still haven’t received your PIN after 6 months, please call us at 8888-1888.

If you are outside the Philippines, you can call the RCBC Bankard Customer Service hotline
at (+63 2) 8888-1888.

Activate your new RCBC Bankard via SMS

Text RCBCBANKARD(space)ACT(space)last 8 digits of your credit card(space)date of birth in MMDDYYYY format(space)Expiry Date in MMYY format and send to 09191600402 using your registered mobile number.

Example: RCBCBANKARD ACT 08801234 09281982 1023